This Privacy Policy describes how the rr123 collects, uses, stores, and protects the personal data of users registered on the platform. This document is governed by the General Personal Data Protection Law (LGPD — Law No. 13.709/2018) and applies to all services available at rr123.best: Sports Betting, Live Casino, slots, e-sports, crash games, and any other product offered by the platform.
By creating an account or using any service provided by rr123, you confirm that you have read and agree to this Policy. If you have any questions, our support team is available 24/7, entirely in Brazilian Portuguese.
A summary of the commitments rr123 makes to every registered user on the platform.
Every access to the rr123 platform is protected by 256-bit SSL encryption — the same standard used by digital banks. Your login credentials, personal information, and transaction details via Pix, card, or boleto are always transmitted in encrypted form, with no possibility of third-party interception.
Rr123 does not sell, rent, or share your personal data with marketing companies, data brokers, or any third party for commercial purposes. Your information — name, CPF, email, phone number, and betting history — is used solely to deliver the contracted services and meet legal obligations.
This policy was drafted in full compliance with the General Data Protection Law (LGPD). You have clear rights over your data: access, rectification, portability, anonymization, and erasure. All requests are handled by rr123 within the legal deadlines established by the ANPD.
All financial transactions at rr123 — deposits via Pix, Mercado Pago, PicPay, or card — are subject to real-time automated fraud monitoring. The system detects unusual patterns before any harm can reach the user, blocking unauthorized access attempts immediately.
Within rr123 itself, access to users' personal information is strictly limited to staff who need that data to perform their roles — support, identity verification, and compliance. No employee accesses data beyond what is necessary for their specific task.
You may request deletion of your personal data at any time after closing your account, except for data that rr123 is required to retain by law or regulation. Deletion requests are processed within 15 business days, with email confirmation sent to the requester.
For the purposes of the General Data Protection Law (LGPD), the controller of the personal data processed under this policy is the rr123, a betting and digital entertainment platform accessible at rr123.best. When you register, make a Pix deposit, or carry out any interaction on the platform, it is the rr123 that determines the purposes and means of processing your data.
To exercise your rights as a data subject or to contact rr123's Data Protection Officer (DPO) of the rr123, use the channel indicated in section 13 of this document.
Important: This policy is written in Brazilian Portuguese and is governed by Brazilian law. In the event of any conflict between this version and any translation, the Portuguese text shall prevail.
The rr123 collects personal data in different ways throughout your interaction with the platform. The categories of data collected and the circumstances in which collection occurs are described below.
Every deposit, withdrawal, and bet placed on the platform generates a transaction record that includes: amount, payment method, date and time, operation status, and a unique transaction identifier. These records are retained for the legally required period and used for fraud prevention, dispute resolution, and regulatory compliance.
| Data Category | Examples | Source |
|---|---|---|
| Personal identification | Full name, CPF, date of birth | Provided by the user at registration |
| Contact | E-mail, mobile number | Provided by the user at registration |
| KYC documentation | National ID, driver's license, proof of address | Submitted by the user for verification |
| Financial data | Pix key, deposit/withdrawal history | Generated through platform transactions |
| Usage data | Games accessed, bets placed | Collected automatically during use |
| Technical data | IP address, browser, device | Collected automatically upon access |
The rr123 processes your personal data solely for the following purposes:
The rr123 does not use your personal data for any purpose beyond those listed above. Any new processing purpose will be communicated to you before it is implemented, where required by the LGPD.
All personal data processing carried out by rr123 is grounded in one of the legal bases set out under the LGPD:
Withdrawing consent for marketing communications does not affect how your data is used to deliver the contracted services — your account will continue to work normally.
The rr123 does not sell your personal data to any company or individual. Data sharing occurs only in the following situations, always with appropriate security and confidentiality safeguards:
The rr123 uses specialized vendors to operate specific parts of the platform. These vendors act as data processors, handling information solely in accordance with the instructions of the rr123 and under a data protection agreement:
Personal data may be disclosed to government, regulatory, or judicial authorities when required by law, court order, or applicable regulation — including requests from the Banco Central do Brasil, Receita Federal, COAF (Financial Activities Control Council), or other competent bodies. The rr123 complies with such requests strictly within the limits of what is legally required.
The rr123 retains your personal data for as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory obligations. Retention periods vary depending on the type of data:
| Data Category | Retention Period | Justification |
|---|---|---|
| Registration and identification data | Account lifetime + 5 years after closure | Legal obligation (financial regulation) |
| Financial transaction records | 10 years after the transaction | Tax law and AML/CFT regulatory requirement |
| KYC documents (RG, CNH) | Account duration + 5 years | Regulatory identity verification requirement |
| Betting and gaming history | 5 years after the last bet | Dispute resolution and auditing |
| Access logs | 6 months | Security and incident investigation |
| Support communications | 3 years after the ticket is closed | Support history and dispute resolution |
Once the applicable retention period has elapsed, data is securely deleted or irreversibly anonymized. Anonymized data — which can no longer be used to identify the individual — may be retained indefinitely for statistical purposes and platform improvement.
The rr123 adopts a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or improper disclosure:
In the event of a security incident that may affect your personal data, the rr123 will take the following steps: immediate containment of the incident, impact and scope assessment, notification to the National Data Protection Authority (ANPD) within the legally required timeframe, and communication to affected data subjects when the incident poses a significant risk — all in accordance with the LGPD.
The rr123 never asks for your password by e-mail, chat, or any other channel. If you receive a message requesting your login credentials on behalf of rr123, do not respond and report it to support immediately.
The platform of rr123 uses cookies and similar technologies to ensure the platform operates correctly, personalize your experience, and collect analytical data. The types of cookies used are:
Required for the platform's basic operation. Without them, features such as login, the bet slip, and game sessions will not function. They cannot be disabled without impairing your use of the platform. They do not store personally identifiable data beyond the session identifier.
These allow the platform to remember your preferences — language, account settings, preferred odds — so you don't have to reconfigure everything each time you log in. These cookies enhance your experience without collecting sensitive data.
Used to understand how users navigate the platform: which sections are visited most, how much time is spent in each area, and which features are used most frequently. The data collected is aggregated and anonymized — the rr123 does not know that you specifically clicked on a given element, but knows that X number of users did. This data drives improvements to the platform experience.
You can manage your cookie preferences through the platform's settings panel. Modern browsers also let you block or delete cookies via their privacy settings. Keep in mind that disabling essential cookies will affect how the platform functions.
All services of the rr123 — Sports Betting, Live Casino, slots, e-sports, and any other product available on the platform — are intended exclusively for users aged 18 and over. The rr123 does not intentionally collect personal data from minors.
At registration, the user confirms they are at least 18 years of age. Age verification is confirmed during the KYC process prior to the first withdrawal. If the rr123 identify that an account was created by a minor, the account will be closed immediately, any balances refunded in accordance with the cancellation rules, and the data deleted within the technically feasible timeframe.
Parents or guardians who suspect that a minor has created an account on rr123 should contact support immediately via chat or email so the situation can be resolved as a priority.
The LGPD grants you, as a data subject, the following rights regarding the processing carried out by the rr123:
You may request a copy of all personal data that rr123 holds about you, including the purpose of processing, data categories, and with whom they are shared.
If any stored personal data is incorrect, incomplete, or outdated — such as a wrong e-mail address or an old mobile number — you can request a correction at any time through your account panel or by contacting support.
You may request the deletion of your personal data after closing your account, except for data that rr123 is legally required to retain. Deletion is processed within 15 business days, with confirmation sent by e-mail.
You may request your data in a structured, machine-readable format for transfer to another controller, in accordance with ANPD regulations.
For processing based on consent — such as receiving marketing communications about promotions and bonuses — you may withdraw that consent at any time, without affecting your access to the contracted services.
You may request the anonymization or blocking of data that is unnecessary, excessive, or processed in violation of the LGPD.
To exercise any of the rights above, send an email to contato@rr123.best with the subject line "LGPD Request", stating your full name, registered CPF, and a description of the right you wish to exercise. The rr123 will respond within the legal timeframe established by the ANPD — generally up to 15 business days. For complex requests, this period may be extended, with notice provided to the requester.
Some service providers used by the rr123 — such as cloud infrastructure providers or game developers — may process data on servers located outside Brazil. When this occurs, the rr123 ensures that the transfer is carried out in compliance with the LGPD, through:
Under no circumstances are your data transferred to countries or recipients that do not offer adequate protection guarantees.
The rr123 may update this Privacy Policy periodically to reflect changes in data processing practices, applicable law, or the services offered. Material changes will be communicated by e-mail to the registered address and by a prominent notice on the platform, at least 15 days before the effective date.
The current version of this policy is always available on this page, with the date of the last update shown at the top of the document. We recommend checking this page periodically to stay informed about how your data is handled.
Continued use of the platform after a new version of this policy takes effect constitutes acceptance of the changes. If you do not agree with the changes, you may request account closure before the effective date.
The rr123 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this policy and the LGPD, and for handling requests from data subjects and the National Data Protection Authority (ANPD).
For any questions, requests, or complaints related to the processing of your personal data, you can reach us through the following channels:
This Privacy Policy is governed by the laws of the Federative Republic of Brazil, in particular the LGPD (Law No. 13.709/2018). For any legal disputes arising from this instrument, the court of the District of São Paulo, SP, is hereby elected, with express waiver of any other jurisdiction, however privileged.
You also have the right to file complaints directly with the National Data Protection Authority (ANPD) if you believe your rights as a data subject are not being upheld by the rr123.